Payment and Dispatch

Payment and dispatch


The following terms and conditions apply:

 

Dispatch conditions

The products are delivered all over the world. 


Dispatch costs (inclusive of legally applicable VAT)


Domestic deliveries (Germany):

In Germany we exclusively deliver via DHL Parcel with tracking. Prices depend on the weight of the order.

For any order for less than 2 kg we charge 5,50 EUR, for orders up to 5 kg we charge 6,50 EUR. Orders with a total weight of up to 10 kg is 9 EUR and finally for orders up to 31,5 kg we charge 17 EUR. 

Note that any domestic order over 55 EUR includes free shipping.

 

Deliveries to foreign countries:

We differentiate between EU, Switzerland and the rest of the world.

Countries in the EU have the following shipping rates:

< 500 g              6,00 EUR
500g to 1kg       9,50 EUR
1kg to 2kg       14,00 EUR
2kg to 5kg       16,00 EUR
5kg to 10kg      21,00 EUR
10kg to 20kg    32,00 EUR
20kg to 31,5kg 45,00 EUR

 

For Switzerland the following rates apply:

0.0 kg – 0.499 kg:     €6,50 
0.5 kg  1 kg:             €10,0
1.0 kg – 1.999 kg:     €20,00
2.0 kg – 4.999 kg:     €27,00
5.0 kg – 9.999 kg:     €35,00
10.0 kg – 19.999 kg: €50,00
20.0 kg – 31.5 kg      €56,00

The rest of the world will be delivered to with the following rates:

0.0 kg – 0.499 kg: €7,00
0.5 kg – 0.999 kg: €10,00
1.0 kg – 1.999 kg: €21,00
2.0 kg – 4.999 kg: €40,00

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2-3 days, for deliveries abroad within 7-14 days from conclusion of contract (if advance payment agreed from the date of the payment instruction). Please allow more time if your country is located in South America or Asia. Delivery times are hard to predict and can be up to two months to these locations.

Please contact us if the delivery does not arrive within the estimated time range. Check tracking numbers first.

Please note that deliveries are not made on Sundays and other holidays. If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

 


Terms of payment

For domestic deliveries (Germany) the following payment options are available:
- Prepayment via transfer
- Payment via credit card
- Payment via PayPal
- amex


In case of deliveries to a foreign country, you have the following payment options:
- Payment via credit card
- Stripe

 

Further details on payment

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.
In case of questions, please contact us at the contact details mentioned in the Legal Notice.