Payment and Dispatch

Payment and dispatch

The following terms and conditions apply:


Dispatch conditions

The products are delivered all over the world. 

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany):

We offer free tracked shipping to anywhere in Germany for all orders over 15 EUR.

For any order of 15 EUR or below we charge a shipping cost of 4 EUR. That contains packing and shipping cost for Prio. In most cases your paper will arrive the next day.


Deliveries to foreign countries:

Shipping to foreign countries is 7 EUR for every order at or below 15 EUR. That contains shipping and handling. For orders between 15 EUR and 30 EUR we charge 10 EUR. Each order is tracked, so you will always know where your order is.

Shipping is free for any order over 30 EUR to all countries outside Germany.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2-3 days, for deliveries abroad within 7-14 days from conclusion of contract (if advance payment agreed from the date of the payment instruction). Please allow more time if your country is located in South America or Asia. Delivery times are hard to predict and can be up to two months to these locations.

Please contact us if the delivery does not arrive within the estimated time range. Check tracking numbers first.

Please note that deliveries are not made on Sundays and other holidays. If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.


Terms of payment

For domestic deliveries (Germany) the following payment options are available:
- Prepayment via transfer
- Payment via credit card
- Payment via PayPal
- amex

In case of deliveries to a foreign country, you have the following payment options:
- Payment via credit card
- Stripe


Further details on payment

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.
In case of questions, please contact us at the contact details mentioned in the Legal Notice.